
| 國資委網站:兵器工業物資集團實施共享管理 構建高質量發展新格局 | ||
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| 近年(nian)來,中國兵器工業(ye)集團(tuan)中國兵工物(wu)資集團(tuan)有限公司(以下簡稱“物(wu)資集團(tuan)”)以管(guan)理(li)(li)體(ti)系和(he)管(guan)理(li)(li)能力(li)(li)現代化為目標(biao),立足平臺經(jing)濟模(mo)式,秉(bing)承(cheng)“合同管(guan)理(li)(li)全(quan)流程”和(he)“信息(xi)服務一(yi)站式”建設思路,聚焦經(jing)營管(guan)理(li)(li)能力(li)(li)和(he)風險管(guan)控(kong)水平提升,對傳統(tong)的管(guan)理(li)(li)模(mo)式進行變(bian)革重(zhong)塑,積極應對變(bian)局、開(kai)拓新局,深入探索(suo)開(kai)展管(guan)理(li)(li)體(ti)系優化,實施共(gong)享(xiang)管(guan)理(li)(li),構(gou)建了具有典型行業(ye)特色的業(ye)務運營共(gong)享(xiang)體(ti)系。 推動“兩個集中”實行合同項目經理負責制 供應鏈(lian)服務(wu)(wu)(wu)(wu)企業市場(chang)化程(cheng)度高,貨權及資(zi)金流(liu)(liu)轉(zhuan)(zhuan)速度快,不確定風險(xian)因(yin)素多(duo)。為加強業務(wu)(wu)(wu)(wu)執(zhi)行過程(cheng)風險(xian)防(fang)控,更好(hao)地為客戶進(jin)行貼身化服務(wu)(wu)(wu)(wu),物資(zi)集團按照前(qian)—中(zhong)—后臺(tai)生(sheng)態型組織架(jia)構邏輯,于2020年4月成立橫(heng)向(xiang)(xiang)到(dao)邊、縱(zong)向(xiang)(xiang)到(dao)底的(de)矩陣(zhen)式運營中(zhong)臺(tai)共(gong)享(xiang)管理(li)(li)(li)中(zhong)心,一(yi)方面將(jiang)從屬于公司原各(ge)業務(wu)(wu)(wu)(wu)部(bu)(bu)門的(de)各(ge)類業務(wu)(wu)(wu)(wu)合同執(zhi)行集中(zhong)進(jin)行處理(li)(li)(li),嚴格將(jiang)合同執(zhi)行與(yu)業務(wu)(wu)(wu)(wu)部(bu)(bu)門的(de)業務(wu)(wu)(wu)(wu)磋商交易相(xiang)分離,由(you)中(zhong)心向(xiang)(xiang)各(ge)經(jing)營單(dan)元高質量、標準(zhun)化地提(ti)供業務(wu)(wu)(wu)(wu)全(quan)流(liu)(liu)程(cheng)管理(li)(li)(li)和執(zhi)行;另一(yi)方面將(jiang)分散在原各(ge)職能部(bu)(bu)門的(de)與(yu)業務(wu)(wu)(wu)(wu)開展(zhan)直接相(xiang)關(guan)的(de)部(bu)(bu)分管理(li)(li)(li)職責整(zheng)合到(dao)中(zhong)心進(jin)行集中(zhong)過程(cheng)管控,把多(duo)部(bu)(bu)門串聯審批轉(zhuan)(zhuan)變(bian)為一(yi)站式審批,實現業務(wu)(wu)(wu)(wu)執(zhi)行過程(cheng)從分散向(xiang)(xiang)集約、單(dan)一(yi)向(xiang)(xiang)融合的(de)全(quan)流(liu)(liu)程(cheng)處理(li)(li)(li)轉(zhuan)(zhuan)變(bian)。 共享管(guan)理中(zhong)(zhong)心所(suo)有(you)業(ye)務以合(he)同(tong)作為業(ye)務開展的(de)最(zui)小單元,按照(zhao)(zhao)“誰(shui)執行(xing)(xing)(xing)(xing)、誰(shui)負責”的(de)原則(ze)堅(jian)持合(he)同(tong)項目經(jing)理負責制(zhi)。橫(heng)向上(shang)(shang)由(you)介入合(he)同(tong)執行(xing)(xing)(xing)(xing)各階段的(de)合(he)同(tong)項目經(jing)理對(dui)業(ye)務執行(xing)(xing)(xing)(xing)進行(xing)(xing)(xing)(xing)從源(yuan)(yuan)頭(tou)到末(mo)梢(shao)的(de)全程(cheng)(cheng)(cheng)負責,嚴格按照(zhao)(zhao)合(he)同(tong)約定(ding)履行(xing)(xing)(xing)(xing)、重點(dian)關注業(ye)務執行(xing)(xing)(xing)(xing)過(guo)(guo)程(cheng)(cheng)(cheng)中(zhong)(zhong)的(de)風險(xian)點(dian),確保及時識別異常問題、發現履約風險(xian);縱向上(shang)(shang)則(ze)由(you)法務、財(cai)務、物流等(deng)(deng)過(guo)(guo)程(cheng)(cheng)(cheng)管(guan)控人(ren)員在業(ye)務執行(xing)(xing)(xing)(xing)過(guo)(guo)程(cheng)(cheng)(cheng)中(zhong)(zhong)提供(gong)合(he)同(tong)審(shen)核(he)、結算與(yu)價格審(shen)核(he)、收發貨審(shen)核(he)等(deng)(deng)專業(ye)支(zhi)持與(yu)管(guan)控,強(qiang)化對(dui)經(jing)營風險(xian)隱患的(de)源(yuan)(yuan)頭(tou)發現、整(zheng)體控制(zhi),實(shi)現風險(xian)管(guan)控關口(kou)前(qian)移,并同(tong)后(hou)臺職能部(bu)門(men)形成(cheng)“服務—監(jian)督—預警(jing)—反饋”環環相(xiang)扣的(de)動(dong)態管(guan)理機制(zhi)。 優化業務流程 建立健全標準化作業文件 業(ye)(ye)務(wu)執行(xing)(xing)(xing)流(liu)(liu)程化(hua)(hua)(hua)(hua)和標(biao)準(zhun)(zhun)化(hua)(hua)(hua)(hua)是物資集團(tuan)共(gong)享管理(li)模式實(shi)施的(de)基(ji)(ji)礎保(bao)障。為(wei)此,共(gong)享管理(li)中心(xin)聚焦(jiao)業(ye)(ye)務(wu)環節重點、堵點,從業(ye)(ye)務(wu)執行(xing)(xing)(xing)操(cao)作(zuo)(zuo)(zuo)(zuo)流(liu)(liu)程、過程管控細節環節、ERP系(xi)(xi)統審(shen)核事(shi)項(xiang)(xiang)等三(san)個(ge)維度,尋找效率提升和風險防(fang)范(fan)(fan)的(de)契合(he)點,以此優化(hua)(hua)(hua)(hua)、簡化(hua)(hua)(hua)(hua)各(ge)類(lei)流(liu)(liu)程事(shi)項(xiang)(xiang),壓縮冗余管理(li)鏈(lian)條(tiao),精簡復雜審(shen)批程序,自成(cheng)(cheng)立以來(lai),共(gong)計優化(hua)(hua)(hua)(hua)業(ye)(ye)務(wu)流(liu)(liu)程109項(xiang)(xiang),節約資金成(cheng)(cheng)本(ben)約135.32萬元(yuan),推動(dong)業(ye)(ye)務(wu)運(yun)(yun)營提質(zhi)增效。在流(liu)(liu)程優化(hua)(hua)(hua)(hua)的(de)基(ji)(ji)礎上(shang),持(chi)續加強業(ye)(ye)務(wu)運(yun)(yun)營標(biao)準(zhun)(zhun)化(hua)(hua)(hua)(hua)建設,積極制定各(ge)類(lei)業(ye)(ye)務(wu)標(biao)準(zhun)(zhun)化(hua)(hua)(hua)(hua)操(cao)作(zuo)(zuo)(zuo)(zuo)手冊,以業(ye)(ye)務(wu)運(yun)(yun)營的(de)標(biao)準(zhun)(zhun)化(hua)(hua)(hua)(hua)推動(dong)管理(li)的(de)規范(fan)(fan)化(hua)(hua)(hua)(hua)。目前(qian)已形成(cheng)(cheng)涵(han)蓋本(ben)部10大類(lei)、24項(xiang)(xiang)具體業(ye)(ye)務(wu)的(de)標(biao)準(zhun)(zhun)化(hua)(hua)(hua)(hua)作(zuo)(zuo)(zuo)(zuo)業(ye)(ye)文件(jian)手冊,繪(hui)制作(zuo)(zuo)(zuo)(zuo)業(ye)(ye)流(liu)(liu)程圖,并同步(bu)制作(zuo)(zuo)(zuo)(zuo)了配套動(dong)態小視頻,通過3-5分鐘(zhong)標(biao)準(zhun)(zhun)操(cao)作(zuo)(zuo)(zuo)(zuo)的(de)內容演示(shi)與(yu)講解,推動(dong)標(biao)準(zhun)(zhun)體系(xi)(xi)與(yu)業(ye)(ye)務(wu)執行(xing)(xing)(xing)相融合(he)。 搭建數據共享平臺 探索應用智能化技術 共(gong)(gong)(gong)享管理中心(xin)作為業(ye)務(wu)(wu)(wu)(wu)運(yun)營(ying)(ying)中臺(tai)(tai),在(zai)數(shu)(shu)(shu)字化(hua)(hua)服(fu)務(wu)(wu)(wu)(wu)與信息化(hua)(hua)應用(yong)上(shang)進行突破,助力物資集(ji)團加快數(shu)(shu)(shu)字化(hua)(hua)轉型。一方面是依(yi)托BI系統(tong)建設數(shu)(shu)(shu)據共(gong)(gong)(gong)享管理平臺(tai)(tai),將合(he)同具體執行階(jie)段進行全流程展(zhan)示,自(zi)動(dong)生成(cheng)并(bing)輸出(chu)業(ye)務(wu)(wu)(wu)(wu)執行風險異常報告,實現(xian)對業(ye)務(wu)(wu)(wu)(wu)的(de)(de)實時(shi)研判和全面感知,并(bing)著重就購銷情況、經(jing)營(ying)(ying)利(li)潤、倉儲庫存等(deng)各類經(jing)營(ying)(ying)數(shu)(shu)(shu)據通過圖(tu)表圖(tu)形的(de)(de)方式進行友好呈現(xian)和多維(wei)度穿透(tou)分析(xi),確保經(jing)營(ying)(ying)數(shu)(shu)(shu)據和信息在(zai)各部門之間、各級人員之間交互(hu)共(gong)(gong)(gong)享,推動(dong)運(yun)營(ying)(ying)管理工作向(xiang)數(shu)(shu)(shu)字化(hua)(hua)、精(jing)細化(hua)(hua)、科學化(hua)(hua)轉變。另一方面是把智能化(hua)(hua)、自(zi)動(dong)化(hua)(hua)、信息化(hua)(hua)的(de)(de)智慧化(hua)(hua)技(ji)術工具作為業(ye)務(wu)(wu)(wu)(wu)運(yun)營(ying)(ying)的(de)(de)驅動(dong),例如(ru)積(ji)極探索RPA流程機器人或OCR技(ji)術輔助業(ye)務(wu)(wu)(wu)(wu)開展(zhan),集(ji)中進行大批量的(de)(de)重復(fu)(fu)性(xing)操作,持續降低耗時(shi)易錯且跨系統(tong)、跨平臺(tai)(tai)的(de)(de)重復(fu)(fu)性(xing)工作量,大大提升(sheng)了工作效率。 堅持能力共享 知識管理與業務活動相融合 共(gong)享管(guan)(guan)理中心(xin)作為(wei)(wei)(wei)物資集團(tuan)業(ye)務(wu)執(zhi)行一(yi)(yi)(yi)線,年輕員工較多。為(wei)(wei)(wei)加(jia)快學(xue)(xue)習型(xing)組織建(jian)(jian)立(li),打造一(yi)(yi)(yi)專多能(neng)(neng)(neng)干部(bu)人(ren)(ren)(ren)才隊伍,為(wei)(wei)(wei)物資集團(tuan)業(ye)務(wu)活動(dong)開展儲能(neng)(neng)(neng)、賦能(neng)(neng)(neng)、提能(neng)(neng)(neng),中心(xin)將知(zhi)(zhi)(zhi)識(shi)管(guan)(guan)理與業(ye)務(wu)活動(dong)高度結合,建(jian)(jian)立(li)學(xue)(xue)習培(pei)訓(xun)共(gong)享交流(liu)機制,就業(ye)務(wu)模式概況、執(zhi)行操作要點(dian)和(he)運營風險(xian)點(dian)進(jin)行集中培(pei)訓(xun)和(he)講(jiang)解(jie),內容涵(han)蓋合同(tong)管(guan)(guan)理、業(ye)務(wu)流(liu)程(cheng)、國際貿(mao)易(yi)、套期保值、ERP系統(tong)操作等,已累(lei)計(ji)進(jin)行94場次(ci)、累(lei)計(ji)51.5個課(ke)時(shi)的(de)內部(bu)培(pei)訓(xun),同(tong)時(shi)設計(ji)兵工訓(xun)練營項目(mu),進(jin)行合同(tong)管(guan)(guan)理全(quan)流(liu)程(cheng)沙(sha)盤式體(ti)驗。通過一(yi)(yi)(yi)系列的(de)情景式學(xue)(xue)習培(pei)訓(xun),有效促(cu)進(jin)了團(tuan)隊成員更新知(zhi)(zhi)(zhi)識(shi)、拓展技(ji)能(neng)(neng)(neng)、互補協作,將知(zhi)(zhi)(zhi)識(shi)沉(chen)淀轉化為(wei)(wei)(wei)業(ye)務(wu)規范,將個人(ren)(ren)(ren)經驗變為(wei)(wei)(wei)企業(ye)技(ji)術積累(lei),推動(dong)形成個人(ren)(ren)(ren)能(neng)(neng)(neng)力的(de)組織化和(he)組織能(neng)(neng)(neng)力的(de)集中化。 物資集(ji)團(tuan)構建并(bing)實施共(gong)享(xiang)(xiang)管(guan)理模式(shi)以來,業務(wu)運(yun)營和管(guan)理支撐彼(bi)此協同(tong)聯動(dong)起來,打(da)開了(le)(le)(le)部門邊界,克服了(le)(le)(le)過去“分段(duan)分塊式(shi)管(guan)理”“信息不對稱不共(gong)享(xiang)(xiang)”的運(yun)營弊端,業務(wu)執行(xing)更加統一、迅速,進一步減少了(le)(le)(le)資源浪費,縮短了(le)(le)(le)溝(gou)通(tong)距離(li),降(jiang)低了(le)(le)(le)管(guan)理成本,推進了(le)(le)(le)信息共(gong)享(xiang)(xiang),提高(gao)了(le)(le)(le)協同(tong)效(xiao)率,加強(qiang)了(le)(le)(le)風險管(guan)控(kong)。 | ||
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